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GuiderJapan GuiderJapan GuiderJapan

Your trusted guide to life in Japan

GuiderJapan GuiderJapan GuiderJapan

Your trusted guide to life in Japan

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Privacy Policy

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  1. INTRODUCTION

Welcome to GuiderJapan (“we,” “our,” or “us”). We are committed to
protecting your privacy and ensuring the security of your personal
information. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our website
guiderjapan.com (the “Site”) and use our services.

By accessing or using GuiderJapan, you agree to this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do
not access the Site.

We reserve the right to make changes to this Privacy Policy at any
time and for any reason. We will alert you about any changes by
updating the “Last Updated” date of this Privacy Policy. You are
encouraged to periodically review this Privacy Policy to stay informed
of updates.

────────────────────────────────────────────────────────

  1. INFORMATION WE COLLECT

We collect information about you in various ways when you use our
Site and services.

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us
when you:

  • Register for an account
  • Subscribe to our newsletter
  • Post a job listing
  • Submit a housing listing
  • Contact us via email or contact forms
  • Participate in our community forums or discussions
  • Apply for jobs through our platform
  • Submit feedback, questions, or requests

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Mailing address
  • Company name and position (for employers)
  • Resume/CV information (for job seekers)
  • Payment information (processed by third-party payment processors)
  • Profile information (username, profile photo, bio)
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information
about your device and how you interact with our Site, including:

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution
  • Time zone setting

Usage Information:

  • Pages you visit and time spent on pages
  • Links clicked
  • Search queries
  • Referring website
  • Date and time of visits
  • Access times

This information is collected through cookies, web beacons, and
similar tracking technologies.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources,
including:

  • Social media platforms (if you connect your social media account)
  • Partner websites and services
  • Public databases
  • Marketing partners
  • Analytics providers

2.4 Job Application Information

If you apply for jobs through our platform, we may collect:

  • Resume/CV
  • Cover letter
  • Work history
  • Educational background
  • References
  • Visa status and work authorization
  • Salary expectations
  • Any other information included in your application

This information may be shared with potential employers.

────────────────────────────────────────────────────────

  1. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

3.1 To Provide and Maintain Our Services

  • Create and manage your account
  • Process your transactions
  • Deliver job listings and housing information
  • Send newsletters and updates you’ve subscribed to
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Facilitate communication between job seekers and employers

3.2 To Improve Our Services

  • Analyze how users interact with our Site
  • Understand user preferences and trends
  • Develop new features and functionality
  • Conduct research and analysis
  • Test new features
  • Monitor and improve site performance

3.3 For Marketing and Communications

  • Send promotional emails about new content, jobs, or features
  • Display personalized advertisements
  • Send newsletters and updates (with your consent)
  • Conduct surveys and gather feedback
  • Promote our services and partner offerings

You can opt out of marketing communications at any time using the
unsubscribe link in our emails.

3.4 For Security and Legal Compliance

  • Prevent fraud and abuse
  • Protect against security threats
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Respond to law enforcement requests
  • Protect our rights and property

3.5 With Your Consent

  • For any other purpose disclosed to you when we collect information
  • With your explicit consent for specific uses

────────────────────────────────────────────────────────

  1. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. However,
we may share your information in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you give us
explicit permission to do so.

4.2 Service Providers

We share information with third-party service providers who perform
services on our behalf, including:

  • Web hosting providers
  • Email service providers (e.g., Mailchimp)
  • Analytics providers (e.g., Google Analytics)
  • Payment processors (e.g., Stripe, PayPal)
  • Customer support tools
  • Marketing platforms
  • Content delivery networks

These service providers are contractually obligated to protect your
information and use it only for the purposes we specify.

4.3 Employers and Job Seekers

If you apply for a job through our platform, we share your application
information (resume, cover letter, contact details) with the relevant
employer.

If you post a job listing, your company information and job details
are made publicly available on our Site.

4.4 Business Transfers

If GuiderJapan is involved in a merger, acquisition, sale of assets,
or bankruptcy, your information may be transferred as part of that
transaction. We will notify you via email and/or a prominent notice
on our Site of any change in ownership or uses of your personal
information.

4.5 Legal Requirements

We may disclose your information if required to do so by law or in
response to valid requests by public authorities (e.g., a court order,
subpoena, or government agency).

We may also disclose information when we believe disclosure is
necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public
  • Protect against legal liability

4.6 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot
reasonably be used to identify you. For example, we may share
statistics about job market trends or user demographics.

────────────────────────────────────────────────────────

  1. COOKIES AND TRACKING TECHNOLOGIES

5.1 What Are Cookies?

Cookies are small text files placed on your device by websites you
visit. They are widely used to make websites work more efficiently
and provide information to website owners.

5.2 Types of Cookies We Use

Essential Cookies:
These cookies are necessary for the Site to function properly. They
enable core functionality such as security, network management, and
accessibility.

Analytics Cookies:
We use analytics cookies to understand how visitors interact with our
Site. This helps us improve our services. We use Google Analytics and
similar services.

Functionality Cookies:
These cookies enable personalized features and remember your
preferences (e.g., language, region).

Advertising Cookies:
We use advertising cookies to deliver relevant advertisements and
track campaign performance. These may be set by us or third-party
advertising partners.

5.3 Third-Party Cookies

We use third-party services that may set cookies on your device:

  • Google Analytics (analytics)
  • Facebook Pixel (advertising)
  • Google AdSense (advertising)
  • Social media platforms (if you interact with social sharing buttons)

5.4 Managing Cookies

Most web browsers allow you to control cookies through their settings.
You can:

  • Delete all cookies
  • Block all cookies
  • Allow all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser

Please note that blocking cookies may affect your ability to use
certain features of our Site.

You can also opt out of interest-based advertising through:

  • Network Advertising Initiative: www.networkadvertising.org/choices
  • Digital Advertising Alliance: www.aboutads.info/choices
  • European Interactive Digital Advertising Alliance: www.youronlinechoices.eu

5.5 Do Not Track Signals

Some browsers have “Do Not Track” features. Currently, there is no
industry standard for responding to Do Not Track signals. At this time,
our Site does not respond to Do Not Track signals.

────────────────────────────────────────────────────────

  1. DATA RETENTION

We retain your personal information only for as long as necessary to
fulfill the purposes outlined in this Privacy Policy, unless a longer
retention period is required or permitted by law.

Specific retention periods:

  • Account Information: Retained while your account is active and for
    3 years after account closure
  • Job Applications: Retained for 2 years after submission
  • Newsletter Subscriptions: Retained until you unsubscribe
  • Customer Support Inquiries: Retained for 3 years
  • Website Analytics: Aggregated data retained indefinitely; individual
    data retained for 26 months (Google Analytics default)
  • Payment Information: We do not store payment card details; these
    are processed by third-party payment processors

When we no longer need your information, we will securely delete or
anonymize it.

────────────────────────────────────────────────────────

  1. DATA SECURITY

We implement appropriate technical and organizational security
measures to protect your personal information against unauthorized
access, alteration, disclosure, or destruction.

Security measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Secure backup systems
  • Firewall protection

However, please note that no method of transmission over the Internet
or electronic storage is 100% secure. While we strive to protect your
information, we cannot guarantee absolute security.

If you have reason to believe that your interaction with us is no
longer secure, please contact us immediately at hello@guiderjapan.com.

────────────────────────────────────────────────────────

  1. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding
your personal information.

8.1 General Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to
certain exceptions.

Portability: Request a copy of your information in a structured,
commonly used format.

Objection: Object to processing of your information for certain purposes.

Restriction: Request restriction of processing in certain circumstances.

Withdraw Consent: Withdraw consent where processing is based on consent.

8.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:
Email: privacy@guiderjapan.com
Or use our contact form at: guiderjapan.com/contact

We will respond to your request within 30 days.

8.3 Rights for European Economic Area (EEA) Residents

If you are located in the EEA, you have additional rights under the
General Data Protection Regulation (GDPR):

  • Right to lodge a complaint with a supervisory authority
  • Right to data portability
  • Right to object to automated decision-making and profiling

Legal basis for processing:

  • Consent: When you have given explicit consent
  • Contract: When processing is necessary to fulfill our contract with you
  • Legal Obligation: When required by law
  • Legitimate Interests: For our business purposes, provided your
    interests don’t override these

8.4 Rights for California Residents

If you are a California resident, you have rights under the California
Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, disclose,
    and sell
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of your personal information
    (Note: We do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you
    for exercising your rights

To exercise these rights, contact us at privacy@guiderjapan.com or
call [insert phone number if required].

8.5 Other Regional Rights

Residents of other jurisdictions may have additional privacy rights
under local laws. Please contact us to inquire about your specific rights.

────────────────────────────────────────────────────────

  1. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 18. We do
not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided
us with personal information, please contact us at
hello@guiderjapan.com. We will delete such information from our
systems promptly.

────────────────────────────────────────────────────────

  1. INTERNATIONAL DATA TRANSFERS

GuiderJapan is based in Japan. If you are accessing our Site from
outside Japan, please be aware that your information may be
transferred to, stored, and processed in Japan or other countries
where our service providers operate.

These countries may have data protection laws that differ from those
of your country. By using our Site, you consent to the transfer of
your information to Japan and other countries.

For EEA residents: We ensure appropriate safeguards are in place for
international transfers, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Privacy Shield certification (where applicable)

────────────────────────────────────────────────────────

  1. THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites, services, and
applications that are not operated by us (including job application
portals, social media platforms, and partner websites).

We are not responsible for the privacy practices of these third parties.
We encourage you to read the privacy policies of every website you visit.

This Privacy Policy applies only to information collected by our Site.

────────────────────────────────────────────────────────

  1. EMAIL COMMUNICATIONS

12.1 Newsletter and Marketing Emails

If you subscribe to our newsletter or marketing emails, we will send
you regular updates about:

  • New content and guides
  • Job opportunities
  • Housing listings
  • Community updates
  • Promotional offers

You can unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any email
  • Updating your email preferences in your account settings
  • Contacting us at hello@guiderjapan.com

12.2 Transactional Emails

We may send you transactional emails related to your account or
services, including:

  • Account creation and verification
  • Password resets
  • Order confirmations
  • Important service updates
  • Responses to your inquiries

You cannot opt out of these essential communications while using
our services.

────────────────────────────────────────────────────────

  1. COMMUNITY FEATURES

If you participate in our community features (forums, comments,
discussions), please be aware that:

  • Information you share may be visible to other users
  • Your username and profile information may be publicly displayed
  • We are not responsible for information you choose to share publicly
  • You should not share sensitive personal information in public areas

We reserve the right to remove content that violates our Terms of
Service or community guidelines.

────────────────────────────────────────────────────────

  1. EMPLOYER AND JOB LISTING PRIVACY

14.1 For Employers Posting Jobs

When you post a job listing:

  • Your company information will be publicly visible
  • Contact information you provide may be shared with applicants
  • We may use your job listings for marketing and promotional purposes
  • You are responsible for ensuring job postings comply with applicable laws

14.2 For Job Seekers

When you apply for jobs:

  • Your application materials will be shared with the employer
  • We are not responsible for how employers use your information
  • We recommend reviewing employer privacy policies
  • Be cautious about sharing sensitive information

────────────────────────────────────────────────────────

  1. ANALYTICS AND ADVERTISING

15.1 Google Analytics

We use Google Analytics to understand how visitors use our Site.
Google Analytics collects information such as how often users visit
our Site, what pages they visit, and what other sites they used prior
to coming to our Site.

Google Analytics uses cookies and may combine information from our
Site with information from other sites. For more information about
how Google uses data, visit www.google.com/policies/privacy/partners.

You can opt out of Google Analytics by installing the Google Analytics
Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

15.2 Advertising

We may use third-party advertising companies to serve ads when you
visit our Site. These companies may use information about your visits
to this and other websites to provide advertisements about goods and
services of interest to you.

We may participate in advertising programs including:

  • Google AdSense
  • Facebook Ads
  • Other affiliate marketing programs

You can opt out of interest-based advertising through the links
provided in Section 5.4 above.

────────────────────────────────────────────────────────

  1. SOCIAL MEDIA

Our Site includes social media features and widgets (e.g., Facebook
“Like” button, Twitter “Tweet” button, social sharing buttons).

These features may collect your IP address, which page you are visiting
on our Site, and may set a cookie to enable the feature to function
properly.

Social media features are either hosted by a third party or hosted
directly on our Site. Your interactions with these features are governed
by the privacy policy of the company providing them.

────────────────────────────────────────────────────────

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes
in our practices, technology, legal requirements, or other factors.

When we make changes:

  • We will update the “Last Updated” date at the top of this policy
  • For significant changes, we will notify you by email (if you have
    provided an email address) or by posting a prominent notice on our Site
  • We encourage you to review this Privacy Policy periodically

Your continued use of the Site after any changes indicates your
acceptance of the updated Privacy Policy.

────────────────────────────────────────────────────────

  1. CONTACT US

If you have questions, concerns, or complaints about this Privacy
Policy or our privacy practices, please contact us:

GuiderJapan
Email: contact@guiderjapan.com
Website: www.guiderjapan.com

────────────────────────────────────────────────────────

  1. CONSENT

By using our Site, you consent to this Privacy Policy and agree to
its terms.

────────────────────────────────────────────────────────

Last Updated: 2026/04/10

© 2026 GuiderJapan. All rights reserved.

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